The Effect of Digital Payment on Consumptive Behavior at Indomaret in Pematangraya City
DOI:
https://doi.org/10.61132/digitalinnovation.v3i3.744Keywords:
Consumptive Behavior, Digital Payment Adoption, Digital Payment, Financial Technology, Retail IndustryAbstract
The rapid development of digital payment technology has transformed consumer transaction patterns by providing faster, more convenient, and secure payment methods. The increasing use of digital payment systems in modern retail has raised concerns regarding their potential influence on consumers' purchasing behavior, particularly consumptive behavior. This study aims to examine the effect of Digital Payment on Consumptive Behavior among consumers shopping at Indomaret in Pematangraya City, Indonesia. A quantitative research approach with an associative design was employed using purposive sampling. Primary data were collected through structured questionnaires from 96 respondents who had experience using digital payment during shopping transactions. The collected data were analyzed using descriptive statistics, validity and reliability tests, Pearson Product-Moment correlation analysis, and hypothesis testing through the t-test with the assistance of IBM SPSS Statistics 26. The findings reveal that Digital Payment has a significant positive influence on Consumptive Behavior. The convenience, transaction speed, security, and promotional benefits offered by digital payment systems encourage consumers to conduct transactions more frequently and increase the likelihood of impulsive purchasing. The statistical analysis confirms that the proposed hypothesis is accepted, indicating a significant relationship between Digital Payment and Consumptive Behavior. This study contributes empirical evidence regarding digital payment adoption in a regional retail environment and provides practical implications for retailers, digital payment providers, and policymakers in promoting responsible digital financial services and consumer spending behavior.
Downloads
References
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T
Bank Indonesia. (2024). Payment System Blueprint 2030. Bank Indonesia.
Creswell, J. W., & Creswell, J. D. (2023). Research design: Qualitative, quantitative, and mixed methods approaches (6th ed.). Sage Pub-lications.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. https://doi.org/10.2307/249008
Engel, J. F., Blackwell, R. D., & Miniard, P. W. (1994). Consumer behavior (8th ed.). Dryden Press.
Field, A. (2022). Discovering statistics using IBM SPSS Statistics (6th ed.). Sage Publications.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2023). Multivariate data analysis (9th ed.). Cengage Learning.
Hayati, N., Pratama, A., & Sari, D. (2023). The influence of digital payment and promotion on students' consumptive behavior. Jurnal Ekonomi dan Bisnis, 26(2), 145–158.
Kotler, P., & Keller, K. L. (2022). Marketing management (16th Global ed.). Pearson.
Listia, R., & Sihotang, M. (2024). Digital payment, e-commerce, and consumptive behavior among university students. Jurnal Manajemen dan Bisnis, 21(1), 33–47.
Mora, A., & Sidiq, M. (2024). Factors affecting digital payment adoption using the Technology Acceptance Model. International Journal of Business and Technology, 8(1), 52–66.
Mursalim, M., Rahman, A., & Yusuf, I. (2024). Financial literacy, lifestyle, and consumptive behavior in the digital payment era. Journal of Economic Studies, 12(1), 89–103.
Puspitasari, R., & Indrarini, R. (2021). Pengaruh penggunaan digital payment terhadap perilaku konsumsi Islam masyarakat Muslim. Jurnal Ekonomika dan Bisnis Islam, 4(2), 64–75.
Rahayu, S., & Mulyadi, D. (2023). The effect of digital payment on consumptive behavior. Jurnal Manajemen dan Bisnis Indonesia, 11(2), 120–132.
Rizkiyah, N., Hidayat, T., & Kurniawan, A. (2021). The influence of digital payment on consumer purchasing behavior. Journal of Business and Management Studies, 3(4), 15–27.
Sekaran, U., & Bougie, R. (2022). Research methods for business: A skill-building approach (9th ed.). Wiley.
Sugiyono. (2022). Metode penelitian kuantitatif, kualitatif, dan R&D (2nd ed.). Alfabeta.
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27(3), 425–478. https://doi.org/10.2307/30036540
Venkatesh, V., Thong, J. Y. L., & Xu, X. (2012). Consumer acceptance and use of information technology: Extending the Unified Theory of Acceptance and Use of Technology. MIS Quarterly, 36(1), 157–178. https://doi.org/10.2307/41410412
Zikmund, W. G., Babin, B. J., Carr, J. C., & Griffin, M. (2013). Business research methods (9th ed.). Cengage Learning.
Zhou, T. (2014). Understanding mobile payment adoption: An empirical study. Online Information Review, 38(1), 75–90. https://doi.org/10.1108/OIR-06-2013-0138
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Digital Innovation : International Journal of Management

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.



