The Influence of Digital Marketing and Consumer Trust on Interest in Buying Local Products Through Social Media on the People of Ambon City
DOI:
https://doi.org/10.61132/digitalinnovation.v3i3.740Keywords:
Buying Interest, Consumer Trust, Digital Marketing, Local Products, Social MediaAbstract
The development of digital marketing through social media has changed people's consumption patterns, including in the marketing of local products, but empirical studies in Eastern Indonesia such as Ambon City are still very limited. This study aims to analyze the influence of digital marketing and consumer trust on the interest in buying local products through social media in the people of Ambon City, both partially and simultaneously. The approach used was quantitative with a causal associative design, involving 120 respondents selected through purposive sampling techniques, with data collected through a Likert scale questionnaire and analyzed using Structural Equation Modeling based on Partial Least Square (SEM-PLS). The test results showed that digital marketing had a positive and significant effect on buying interest (β=0.46; t=7.62; p=0.000), as well as consumer confidence (β=0.41; t=6.83; p=0.000). Together, the two variables were able to explain 71% of the variation in buying interest (R²=0.71), so that all research hypotheses were accepted. These findings confirm that the effectiveness of promotional content and brand interaction on social media needs to be accompanied by strengthening consumer trust in order to be able to encourage interest in purchasing local products optimally. This research makes a theoretical and practical contribution to the development of trust-based digital marketing strategies in regional contexts with distinctive socio-cultural characteristics such as Ambon City.
Downloads
References
Anwar, L. C., & Padmantyo, S. (2024). The Effect of Brand Awareness and E-Wom on Purchase Intention: Evidence from Indonesia's Online Food Delivery. In Atlantis Press International BV (pp. 751–765). https://www.atlantis-press.com/proceedings/icoebs-22-2/125992277
Armawan, I., Hermawan, A., & Rahayu, W. P. (2023). The effect of social media marketing, SerQual, eWOM on purchase intention mediated by brand image and brand trust: Evidence from black sweet coffee shop. International Journal of Data & Network Science, 7(1). https://doi.org/10.5267/j.ijdns.2022.11.008
Indonesian Internet Service Providers Association. (2025). Indonesian Internet Profile Survey 2025. APJII. https://survei.apjii.or.id/
Fakriyah, I. P., & Abdurrahman, A. (2024). The Influence of Social Media Marketing on Purchase Intentions with Brand Trust and Brand Image as a mediating role in Avoskin Products. International Journal of Applied and Advanced Multidisciplinary Research (IJAAMR), 2(3), 173–184. https://doi.org/10.59890/ijaamr.v2i3.1506
Faronsyah, A. S., & Hidayah, R. T. (2025). The Impact of Social Media Marketing on Purchase Intention at PT. Nomads Created Mahardika. International Journal of Science, Technology & Management, 6(3), 459–477. https://doi.org/10.46729/ijstm.v6i3.1313
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM). SAGE Publications Inc.
Herlissha, N., & Fitari, T. (2021). The Influence of Digital Marketing, Consumer Trust and Product Quality on Buying Interest in the Covid 19 Pandemic Era. Equity: Journal of Economics, 09(02), 47–59. https://equity.ubb.ac.id/index.php/equity/article/view/66
Karunasingha, A., & Abeysekera, N. (2022). The mediating effect of trust on consumer behavior in social media marketing environments. South Asian Journal of Marketing, 3(2), 135–149. https://doi.org/10.1108/SAJM-10-2021-0126
Kusherawati, A. P., Riyanti, I., & Heptari, E. W. (2023). The influence of Instagram social media marketing on buying interest and purchase decisions with brand trust as a moderation variable. Journal of Socioeconomic Dynamics, 24(1), 55–68. https://jurnal.upnyk.ac.id/index.php/jdse/article/view/9565
Luhung, B., & Sukresna, I. M. (2023). Digital Marketing Strategy to Increase Sales of SHIBIRU MSME Products. Journal of Management Dynamics, 14(1), 111–123. https://doi.org/10.15294/jdm.v14i1.39268
Mulyadi, T. A. P., & Zulganef. (2025). The Effect of Social Media Marketing on Purchase Intention Through Brand Image and Brand Trust as Mediating Variables in Local Bandung Clothing. Journal of Information Systems Management Economics, 7(1), 443–450. https://doi.org/10.38035/jemsi.v7i1
Patricia, & Saktiana, G. M. (2025). Analysis of the Influence of Influencer Marketing and Social Media Marketing on Purchase Intention through Customer Trust on Mother of Pearl Products in Jakarta. Journal of Managerial and Entrepreneurship, 07(04), 1368–1376. https://journal.untar.ac.id/index.php/JMDK/article/view/36561
Pramesti, A. R., Saputra, A. R. P., & Suprapto, Y. L. (2024). Digital Marketing, Social Media Marketing, and Brand Trust on The Intention as Strategic to Buy Local Indonesian Brand Products. International Journal of Management Research and Emerging Sciences, 14(4), 88–104. https://doi.org/10.56536/ijmres.v14i4.677
Purba, J. W. P., Simbolon, P., & Girsang, R. M. (2023). The Influence of Social Media Network Marketing and Consumer Linkage on Consumer Purchase Intent. Management: Journal of Economics, 5(2), 112–128. https://doi.org/10.36985/p8sx0k76
Ramadhani, J. Y., & Prasasti, A. (2023). Brand Trust Capacity in Mediating Social Media Marketing Activities and Purchase Intention: A Case of A Local Brand That Go-Global During Pandemic. Indonesian Journal of Business and Entrepreneurship, 9(1), 81–90. https://doi.org/10.17358/ijbe.9.1.81
Ratag, K. F., Lucky O. H. Dotulong, & Genita G. Lumintang. (2023). The Influence of Transformational Leadership and Quality of Work Life on Organizational Citizenship Behavior (OCB) in Police Members in the Samarinda Police Criminal Investigation Unit. EMBA Journal: Journal of Research in Economics, Management, Business and Accounting, 11(3), 1293–1304. https://doi.org/10.35794/emba.v11i3.50699
Sanjaya, S., & Budiono, H. (2021). The effect of the use of social media and e-wom on purchase decisions in trust mediation. Journal of Managerial and Entrepreneurship, 3(4), 1147–1157. https://doi.org/10.24912/jmk.v3i4.13510
Santoso, A. (2023). Slovin Formula: Panacea Sample Size Problem? Suksma: Journal of Psychology of Sanata Dharma University, 4(2), 24–43. https://doi.org/10.24071/suksma.v4i2.6434
Subhaktiyasa, P. G. (2024). Determining Populations and Samples: Quantitative and Qualitative Research Methodological Approaches. Scientific Journal of the Education Profession, 9, 2721–2731. https://doi.org/10.29303/jipp.v9i4.2657
Wang, J., Shahzad, F., Ahmad, Z., Abdullah, M., & Hassan, N. M. (2022). Trust and Consumers' Purchase Intention in a Social Commerce Platform: A Meta-Analytic Approach. SAGE Open, 12(2). https://doi.org/10.1177/21582440221091262
Yassin, K. G. A., & Pasaribu, L. H. (2023). The Influence of Marketing Activities on Social Media on Buying Interest Through Customer Brand Engagement, Social Brand Engagement, and Brand Equity Mediation on Household Goods Retail Brand Customers in Indonesia. Journal of Informatics and Information Systems Engineering, 10(2), 277–292. https://doi.org/10.35957/jatisi.v10i2.4351
Zuhdi, D. A., Yasya, W., & Dwinarko, D. (2023). The influence of trust and online purchase experience on buying interest in shopee e-commerce. Journal of Interaction: Journal of Communication Sciences, 7(2), 261–277. https://doi.org/10.30596/ji.v7i2.14761
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Digital Innovation : International Journal of Management

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.



