The Influence of Perceived Accounting Information System Quality, Ease of Use, and Trust on The Decision To Use E-Wallets in Financial Transactions
DOI:
https://doi.org/10.61132/digitalinnovation.v2i3.432Keywords:
Ease of Use, Perceived Accounting Information System Quality, Trust, Usage DecisionAbstract
In the ever-evolving digital era, digital payment technology has increasingly become the preferred method for conducting financial transactions. This study aims to empirically examine the influence of perceived quality of accounting information systems, ease of use, and trust on the decision to use e-wallets in financial transactions. The sampling method employed in this study was non-probability sampling, specifically purposive sampling, with criteria set for selecting respondents, namely active accounting students from the 2021 cohort who are currently using or have previously used e-wallets for financial transactions. This research is grounded in the Technology Acceptance Model (TAM) and the Theory of Planned Behavior (TPB). Data were collected through a Google Form, yielding 252 valid responses. The data were then analyzed using SPSS Statistics 26. The results show that perceived quality of accounting information systems, ease of use, and trust have a positive influence on the decision to use e-wallets. This indicates that the higher the perceived quality of accounting information systems, ease of use, and trust felt by students in using e-wallets, the more likely they are to decide to use e-wallets in their financial transactions.
Downloads
References
Aisyah, N., Putri, R., & Santoso, A. (2023). Technology acceptance model in digital payment adoption. Journal of Information Systems, 15(2), 45–57.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T
Anandha, R., & Mukhlis, A. (2022). Digital literacy and student adaptation during the COVID-19 pandemic. Indonesian Journal of Education Technology, 7(1), 33–42.
Aulia, N., & Suryanawa, I. (2019). Ease of use and its effect on e-wallet adoption. Journal of Accounting and Business, 4(2), 112–120.
Azniza, R., & Meyla, S. (2023). Accounting information system quality and financial technology adoption. Journal of Finance and Technology, 11(3), 88–97.
Basuki, A. (2021). Generation Z and digital lifestyle in Indonesia. Journal of Youth Studies, 9(1), 15–27.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. https://doi.org/10.2307/249008
Gefen, D. (2002). Reflections on the dimensions of trust and trustworthiness among online consumers. Database for Advances in Information Systems, 33(3), 38–53. https://doi.org/10.1145/569905.569910
Ghozali, I. (2018). Aplikasi analisis multivariate dengan program IBM SPSS 25. Semarang: Badan Penerbit Universitas Diponegoro.
Jogiyanto, H. M. (2007). Sistem informasi keperilakuan. Yogyakarta: Andi.
Jogiyanto, H. M. (2019). Metodologi penelitian sistem informasi. Yogyakarta: Andi.
Katadata Insight Center. (2021). Consumer behavior in e-commerce and e-wallet adoption. Katadata.co.id.
Mawardani, A., & Dwijayanti, R. (2021). Financial technology and digital payment innovation in Indonesia. Journal of Economics and Business, 8(2), 101–110.
Nurzanita, D., & Marlena, S. (2020). Decision-making process in digital service adoption. Journal of Consumer Behavior, 5(1), 77–85.
Nysveen, H., Pedersen, P. E., & Thorbjørnsen, H. (2005). Explaining intention to use mobile chat services: Moderating effects of gender. Journal of Consumer Marketing, 22(5), 247–256. https://doi.org/10.1108/07363760510611671
Paramitha, N., & Mahyuni, L. (2022). Ease of use and interest in e-wallet adoption. Journal of Business and Management, 10(1), 55–63.
Pitura, A., Sari, D., & Nugroho, B. (2022). User experience and e-wallet adoption. Journal of Digital Business, 6(2), 144–153.
Rahayu, S. (2020). Accounting information system quality and its impact on e-wallet usage. Journal of Accounting Research, 12(3), 211–220.
Rodiah, L. (2020). Metode penelitian kuantitatif dalam bisnis. Jakarta: Kencana.
Salsa Gina Virginia. (2023). Accounting information systems in financial technology. Journal of Accounting and Finance, 14(2), 99–107.
Saragih, H., Pratama, Y., & Dewi, R. (2023). Consumer decision-making in digital services. Journal of Marketing Research, 18(1), 65–74.
Sati, R., & Ramaditya, A. (2020). Trust and its influence on e-wallet adoption. Journal of Consumer Studies, 7(2), 134–142.
Sugiyono. (2019). Metode penelitian kuantitatif, kualitatif, dan R&D. Bandung: Alfabeta.
Susanti, N., & Dwiana Putra, I. (2023). Collaboration in digital payment ecosystems. Journal of Financial Innovation, 5(1), 22–31.
Thennica, M., Putri, A., & Santika, R. (2021). AIS quality and e-wallet adoption. Journal of Information Systems, 9(2), 56–64.
Ulama, F. (2024). The role of AIS quality in fintech adoption. Journal of Accounting and Technology, 13(1), 44–52.
Umah, N., & Siswahyudianto, B. (2022). Ease of use and decision-making in e-wallet adoption. Journal of Business Research, 8(3), 77–85.
Wulandari, T., & Septiani, R. (2024). Trust and e-wallet adoption among students. Journal of Consumer Behavior, 12(1), 33–41.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Digital Innovation : International Journal of Management

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

