Analyzing the Impact of Collaborative Governance Models on Public Service Delivery
DOI:
https://doi.org/10.61132/digitalinnovation.v1i3.20Keywords:
Collaborative governance, Public service delivery, Stakeholder-inclusive governance, Local government, Service quality, accessibilityAbstract
This research aims to analyze the impact of collaborative governance models on public service delivery. Specifically, the study will examine how stakeholder-inclusive governance approaches can influence the effectiveness, efficiency, and quality of services provided by local governments. Collaborative governance involves the engagement of various stakeholders, including government agencies, non-governmental organizations, and the private sector, in the decision-making process to improve public service outcomes. This study posits that such inclusive approaches can enhance transparency, accountability, and responsiveness in public service delivery. Employing a qualitative case study methodology, data will be collected through interviews, observations, and document analysis. The selected case studies will encompass a diverse range of collaborative governance initiatives at the local level, providing a comprehensive understanding of different contexts and practices. By examining these cases, the research aims to identify the key factors that contribute to the success or failure of collaborative governance efforts. The analysis will focus on the impact of these initiatives on institutional capacity, such as the ability of local governments to mobilize resources, coordinate actions, and implement policies effectively. Furthermore, the study will evaluate the outcomes of these collaborative efforts in terms of service quality, accessibility, and user satisfaction. The findings are anticipated to offer valuable insights into the success factors and challenges associated with implementing collaborative governance models. These insights will be crucial for policymakers and practitioners seeking to enhance the performance of local governments in delivering improved public services. Ultimately, the research aims to contribute to the broader discourse on governance and public administration by highlighting the potential benefits and limitations of collaborative approaches in the public sector.
Downloads
References
(2022). Measuring governance. In How Collaborative Governance Can Make Political Systems More Democratic and Effective (pp. 175-193). Edward Elgar Publishing. https://doi.org/10.4337/9781788117999.00014
(2023). Building collaborative governance in times of uncertainty. Leuven University Press. https://doi.org/10.1353/book.109941
Agbodzakey, J. (2024). Consensus in collaborative governance. Collaborative Governance Primer, 91-101. Springer International Publishing. https://doi.org/10.1007/978-3-031-57373-6_9
Almog-Bar, M. (2020). Civil society organizations in collaborative governance: Cross-sector partnerships as a test case. In Collaborative Governance (pp. 217-240). Springer International Publishing. https://doi.org/10.1007/978-3-030-45807-2_10
Apel, N., & Lahat, L. (2020). The partnership for regional sustainability as a collaborative governance arrangement. In Collaborative Governance (pp. 267-275). Springer International Publishing. https://doi.org/10.1007/978-3-030-45807-2_12
Arishandy, B. A., & Sukmana, H. (2023). Collaborative governance in the permitted literacy village program, Jabon District, Sidoarjo Regency. Universitas Muhammadiyah Sidoarjo. https://doi.org/10.21070/ups.986
Cui, J. (2020). The holistic collaborative governance mode of local government in metropolitan area. In Collaborative Governance of Local Governments in China (pp. 55-66). Routledge. https://doi.org/10.4324/9780429054457-3
Cui, J. (2020). Theoretical research on intergovernmental collaborative governance in metropolitan area. In Collaborative Governance of Local Governments in China (pp. 23-54). Routledge. https://doi.org/10.4324/9780429054457-2
Eppel, E., & Dingfelder, J. (2021). Collaborative governance of freshwater. In Handbook of Collaborative Public Management. Edward Elgar Publishing. https://doi.org/10.4337/9781789901917.00020
Errasti, I. M. (2023). Communicating for collaborative governance. In Building Collaborative Governance in Times of Uncertainty (pp. 139-156). Universitaire Pers Leuven. https://doi.org/10.2307/j.ctv35r3v4r.12
Gash, A. (2022). Collaborative governance. In Handbook on Theories of Governance. Edward Elgar Publishing. https://doi.org/10.4337/9781800371972.00053
Göbel, L. (2021). Zweiter Teil: Kernelemente der collaborative research governance. In Grundlagen einer Collaborative Research Governance (p. 121). Nomos Verlagsgesellschaft mbH & Co. KG. https://doi.org/10.5771/9783748923695-121
Goffer, R. (2020). Collaborative governance in light of deliberative democracy. In Collaborative Governance (pp. 53-75). Springer International Publishing. https://doi.org/10.1007/978-3-030-45807-2_3
Greenwood, S., Singer, L., & Willis, W. (2021). Collaborative governance in a constitutional context. In Collaborative Governance (pp. 26-40). Routledge. https://doi.org/10.4324/9781003172062-2
Greenwood, S., Singer, L., & Willis, W. (2021). Skills to improve collaborative governance. In Collaborative Governance (pp. 161-162). Routledge. https://doi.org/10.4324/9781003172062-part3
Harel-Fisher, E. (2020). Reducing aspects of collaborative governance in standardization processes in Israel. In Collaborative Governance (pp. 191-213). Springer International Publishing. https://doi.org/10.1007/978-3-030-45807-2_9
Hart, A. J. D. (2022). Annex. In Building Bridges (pp. 195-206). University of Ottawa Press. https://doi.org/10.2307/j.ctv2pwtnfx.12
Lahat, L., & Sher-Hadar, N. (2020). A threefold perspective: Conditions for collaborative governance. In Collaborative Governance (pp. 77-99). Springer International Publishing. https://doi.org/10.1007/978-3-030-45807-2_4
Lahat, L., Sher-Hadar, N., & Galnoor, I. (2020). Introduction: Collaborative governance. In Collaborative Governance (pp. 1-24). Springer International Publishing. https://doi.org/10.1007/978-3-030-45807-2_1
Li, J. (2023). Multi-dimensional collaborative governance of urban house sharing platforms. In Multi-dimensional Collaborative Governance of Urban Sharing Platforms (pp. 109-134). Springer Nature Singapore. https://doi.org/10.1007/978-981-99-3974-9_6
Li, J. (2023). Multi-dimensional collaborative governance of urban ride-sharing platforms. In Multi-dimensional Collaborative Governance of Urban Sharing Platforms (pp. 135-162). Springer Nature Singapore. https://doi.org/10.1007/978-981-99-3974-9_7
Li, J. (2023). The mechanism of multi-dimensional collaborative governance of urban sharing platforms. In Multi-dimensional Collaborative Governance of Urban Sharing Platforms (pp. 163-177). Springer Nature Singapore. https://doi.org/10.1007/978-981-99-3974-9_8
Shiffer, V. (2020). Local collaborative governance: Could it bypass outdated legal structures?. In Collaborative Governance (pp. 103-125). Springer International Publishing. https://doi.org/10.1007/978-3-030-45807-2_5
Talshir, G. (2020). Participatory democracy and collaborative governance: Do the two join forces (against the state)?. In Collaborative Governance (pp. 27-52). Springer International Publishing. https://doi.org/10.1007/978-3-030-45807-2_2
Voets, J., Brandsen, T., Koliba, C., & Verschuere, B. (2021). Collaborative governance. Oxford Research Encyclopedia of Politics. Oxford University Press. https://doi.org/10.1093/acrefore/9780190228637.013.1419
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Digital Innovation : International Journal of Management
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
