Rakei Yunardhani, Sudarmiatin Sudarmiatin, Agus Hermawan. Systematic Literature Review Model Customer Satisfaction in the Service Industry in Balikpapan City. ePaper Bisnis [Internet]. 2025 Dec. 30 [cited 2026 Jan. 22];2(4):179-87. Available from: https://international.arimbi.or.id/index.php/ePaperBisnis/article/view/632