RAKEI YUNARDHANI; SUDARMIATIN SUDARMIATIN; AGUS HERMAWAN. Systematic Literature Review Model Customer Satisfaction in the Service Industry in Balikpapan City. ePaper Bisnis : International Journal of Entrepreneurship and Management , [S. l.], v. 2, n. 4, p. 179–187, 2025. DOI: 10.61132/epaperbisnis.v2i4.632. Disponível em: https://international.arimbi.or.id/index.php/ePaperBisnis/article/view/632. Acesso em: 22 jan. 2026.