AGHNIA LAYALIA; ULFI PRISTIANA; ESTIK HARI PRASTIWI. An Evaluation of Service Quality at Laskar Buah Bojonegoro Using the Retail Service Quality Scale (RSQS) and Importance-Performance Analysis (IPA) Methods. ePaper Bisnis : International Journal of Entrepreneurship and Management , [S. l.], v. 2, n. 4, p. 86–108, 2025. DOI: 10.61132/epaperbisnis.v2i4.624. Disponível em: https://international.arimbi.or.id/index.php/ePaperBisnis/article/view/624. Acesso em: 3 jan. 2026.