Knowledge Sharing and Knowledge Leakage in Monitoring Opportunity toward Supply Chain Performance: A Study at the Library Office of Mesuji Regency
DOI:
https://doi.org/10.61132/greeninflation.v3i2.706Keywords:
Knowledge Leakage, Knowledge Sharing, Monitoring Opportunity, Public Library, Supply ChainAbstract
This study aims to analyze the effect of Knowledge Sharing and Knowledge Leakage on Supply Chain performance, with Monitoring Opportunity as a mediating variable at the Library Office of Mesuji Regency. The research problem arises from the limited structure of knowledge-sharing practices, weak documentation of organizational knowledge, and the potential risk of knowledge leakage that may disrupt the effectiveness of library service supply chains. This study employs a quantitative approach using a survey method. Data were collected through questionnaires distributed to 115 employees of the Library Office of Mesuji Regency and analyzed using Structural Equation Modeling based on Partial Least Squares with SmartPLS. The results show that Knowledge Sharing has a positive and significant effect on Supply Chain performance and Monitoring Opportunity. Knowledge Leakage does not have a significant direct effect on Supply Chain performance, but it has a negative and significant effect on Monitoring Opportunity. Furthermore, Monitoring Opportunity significantly mediates the relationship between Knowledge Sharing and Supply Chain performance, but does not mediate the relationship between Knowledge Leakage and Supply Chain performance. These findings indicate that knowledge sharing becomes more valuable when supported by monitoring capability, while knowledge leakage should be controlled through documentation, access control, and knowledge protection mechanisms. This study contributes to knowledge management and supply chain literature in public library service organizations.
Downloads
References
Alam, M. M. D., Karim, R. Al, & Habiba, W. (2021). The relationship between CRM and customer loyalty: The moderating role of customer trust. International Journal of Bank Marketing, 39(7), 1248–1272. https://doi.org/10.1108/IJBM-12-2020-0607
Baycik, N. O. (2024). A quantitative approach for evaluating the impact of increased supply chain visibility. Supply Chain Analytics, 6, 100065. https://doi.org/10.1016/j.sca.2024.100065
Blaettchen, P., Calmon, A. P., & Hall, G. (2024). Traceability technology adoption in supply chain networks. Management Science. https://doi.org/10.1287/mnsc.2022.01759
Brintrup, A., Kosasih, E., Schaffer, P., Zheng, G., Demirel, G., & MacCarthy, B. L. (2024). Digital supply chain surveillance using artificial intelligence: Definitions, opportunities and risks. International Journal of Production Research, 62(13), 4674–4695. https://doi.org/10.1080/00207543.2023.2270719
Duan, S. X., Deng, H., & Wibowo, S. (2024). Technology affordances for enhancing job performance in digital work. Journal of Computer Information Systems, 64(2), 232–244. https://doi.org/10.1080/08874417.2023.2188497
Eslami, M. H., Achtenhagen, L., Bertsch, C. T., & Lehmann, A. (2023). Knowledge-sharing across supply chain actors in adopting Industry 4.0 technologies: An exploratory case study within the automotive industry. Technological Forecasting and Social Change, 186, 122118. https://doi.org/10.1016/j.techfore.2022.122118
Febriani, F., & Mufahamah, E. (2024). Pengaruh lingkungan kerja, stres kerja, kompensasi, motivasi, dan beban kerja terhadap loyalitas karyawan Perusahaan Umum (Perum) DAMRI Cabang Bandar Lampung. Stratēgo: Jurnal Manajemen Modern, 6(3). https://journalversa.com/s/index.php/jmm
Firmansyah, S. H., & Siagian, H. (2022). Impact of information sharing on supply chain performance through supplier quality management, supply chain agility, and supply chain innovation. Petra International Journal of Business Studies, 5(2), 119–131. https://doi.org/10.9744/ijbs.5.2.119-131
Foli, S., & Durst, S. (2022). Analysing drivers of knowledge leakage in collaborative agreements: A magnetic processing case firm. Journal of Risk and Financial Management, 15(9), 389. https://doi.org/10.3390/jrfm15090389
Huang, J., Huang, D., & Huang, K. (2025). Enhancing tourist visit intentions through virtual endorsers’ short videos: A narrative transportation theory. Tourism Management Perspectives, 58, 101389. https://doi.org/10.1016/j.tmp.2025.101389
Hye, A. K. M., Ahmad, N. A., & Habib, Md. M. (2025). An integrated academic library supply chain (IALSC) model. Journal of Modelling in Management, 20(1), 211–237. https://doi.org/10.1108/JM2-04-2024-0097
Isa, M., & Ar Rahmah, F. (2023). Knowledge management and organizational performance: The mediating role of dynamic capabilities. JBTI: Jurnal Bisnis: Teori Dan Implementasi, 14(3), 478–492. https://doi.org/10.18196/jbti.v14i3.20404
Kassa, E. T., & Ning, J. (2023). A systematic review on the roles of knowledge management in public sectors: Synthesis and way forwards. Heliyon, 9(11), e22293. https://doi.org/10.1016/j.heliyon.2023.e22293
Khalil, O., Khalil, H., & Khalil, N. (2024). Academic libraries’ knowledge sharing and service innovation: The mediating role of management and IT innovations. The Journal of Academic Librarianship, 50(1), 102832. https://doi.org/10.1016/j.acalib.2023.102832
Laihonen, H., Kork, A.-A., & Sinervo, L.-M. (2024). Advancing public sector knowledge management: Towards an understanding of knowledge formation in public administration. Knowledge Management Research & Practice, 22(3), 223–233. https://doi.org/10.1080/14778238.2023.2187719
Liu, Y., Sheng, F., & Liu, R. (2025). Generative AI adoption and employee outcomes: A conservation of resources perspective on job crafting, career commitment, and the moderating role of liking of AI. Humanities and Social Sciences Communications, 12(1), 1376. https://doi.org/10.1057/s41599-025-05656-4
Mariska, N., Mufahamah, E., & Rahyono. (2024). Pengaruh kualitas pelayanan, komunikasi interpersonal, fasilitas pelayanan dan lingkungan kerja fisik terhadap kepuasan masyarakat di Dinas Sosial Kabupaten Pringsewu. Journal of Management and Innovation Entrepreneurship (JMIE), 2.
Maulana, B., Indriani, W., Mufahamah, E., & Listyaningsih, E. (2023). Pelatihan dan disiplin kerja karyawan Rumah Sakit Pertamina Bintang Amin Bandar Lampung. Jurnal Jejama Manajemen Malahayati, 2(2), 152–161. https://doi.org/10.33024/jejama.v2i2.9089
Mufahamah, E., & Wuryanti, L. (2012). Pengaruh sistem pengukuran kinerja, motivasi dan komitmen organisasi terhadap kinerja manajerial Disnakertrans Provinsi Banten. GEMA: Jurnal Gentiaras Manajemen Dan Akuntansi, 14(2), 97–109. https://doi.org/10.47768/gema.v14.n2.202203
Ngxesha, C. N., Langton, I., & Mafini, C. (2024). Municipal supply chain performance through information sharing and stakeholder collaboration. South African Journal of Economic and Management Sciences, 27(1). https://doi.org/10.4102/sajems.v27i1.5543
Pratama, R. H., Pratama, M. I., Anita, A., Afredo, H. K., & Wibowo, R. A. (2024). Mengatasi quarter life crisis dan meningkatkan potensi diri melalui metode self-healing. Welfare: Jurnal Pengabdian Masyarakat, 2(2), 270–275. https://doi.org/10.30762/welfare.v2i2.1447
Putri, A. M., Listyaningsih, E., Nurbaiti, N., & Wuryanti, L. (2025). Pengaruh strategi promosi dan kualitas pelayanan terhadap minat masyarakat sektor informal dalam keikutsertaan pada program-program jaminan sosial di BPJS Ketenagakerjaan Cabang Bandar Lampung. Journal of Management and Innovation Entrepreneurship (JMIE), 2(3), 2147–2155. https://doi.org/10.70248/jmie.v2i3.2238
Sienkiewicz, M. K., & Szymczak, M. (2024). Understanding public service supply chain management: A systematic literature review. Management Review Quarterly, 74(3), 1879–1943. https://doi.org/10.1007/s11301-023-00350-8
Stoian, M.-C., Tardios, J. A., & Samdanis, M. (2024). The knowledge-based view in international business: A systematic review of the literature and future research directions. International Business Review, 33(2), 102239. https://doi.org/10.1016/j.ibusrev.2023.102239
Suganda, A., Mufahamah, E., & Indriani, W. (2012). The development of human resource quality through creativity, motivation and technology adaptation. GEMA: Jurnal Gentiaras Manajemen Dan Akuntansi, 15(1), 91–101. https://doi.org/10.47768/gema.v15.n1.202310
Tan, L. Y., Hu, S., Yeo, D. J., & Cheong, K. H. (2025). Artificial intelligence-enabled adaptive learning platforms: A review. Computers and Education: Artificial Intelligence, 9, 100429. https://doi.org/10.1016/j.caeai.2025.100429
Tiwari, M., Bryde, D. J., Stavropoulou, F., Dubey, R., Kumari, S., & Foropon, C. (2024). Modelling supply chain visibility, digital technologies, environmental dynamism and healthcare supply chain resilience: An organisation information processing theory perspective. Transportation Research Part E: Logistics and Transportation Review, 188, 103613. https://doi.org/10.1016/j.tre.2024.103613
Wanyama, S. B., McQuaid, R. W., & Kittler, M. G. (2025). Employee retention strategies and turnover intentions: The role of perceived supervisor and organizational support. Employee Relations: The International Journal, 47(3–4), 427–449. https://doi.org/10.1108/ER-05-2024-0294
Wibowo, R. A., Wuryanti, L., Alfredo, H. K., & Rahmawati, H. N. (2024). Pelatihan penggunaan WPS Office sebagai sarana penyusunan laporan keuangan pada UMKM yang dikelola oleh ibu-ibu PKK di Sumber Mulyo Tanggamus. Jurnal Bakti Masyarakat Manajemen, 4(1), 262–269. https://doi.org/10.33024/jbmm.v4i2.18952
Wibowo, R. A., Wuryanti, L., Alfredo, H. K., Rahmawati, H. N., & Putra Pratama, B. (2025). Pemberdayaan masyarakat dalam digitalisasi keuangan UMKM melalui pelatihan LibreOffice Calc. DEDIKASI: Jurnal Pengabdian Masyarakat. https://doi.org/10.32332/sedhz982
Wu, J., & Xu, H. (2021). Information leakage and financing decisions in a supply chain with corporate social responsibility and supply uncertainty. Sustainability, 13(21), 11917. https://doi.org/10.3390/su132111917
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Green Inflation: International Journal of Management and Strategic Business Leadership
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
